1.
How are these fares different
than buying a ticket from the airline directly?
These tickets are for the most part very
similar to tickets you would buy directly
from the airlines. You can request
special meals, get advanced seat assignments
and almost always accrue frequent flyer
mileage. An advantage is that these
tickets are often refundable (with a cancel
penalty).
2.
How can I pay for my ticket?
All rates quoted can be paid with a Credit
Card / Debit Card. You can also pay the
amount in our office or pay in our account.
3.
How and when will I receive my ticket?
Your request will be processed within 1
business day. Your ticket will be
shipped to with 5 Days via FedEx or similar
service if it is a Paper Ticket. Most
tickets however are Electronic or "E"
tickets. In these cases an Email confirmation
will be sent which you simply will print
for check in.
4.
What if I need to cancel or change my ticket?
If you need to cancel or change your ticket
prior to departure please contact us immediately
by phone. In certain cases the tickets
are refundable minus a cancel fee.
If the ticket is refundable, the terms will
be disclosed to you on the page where
you enter your credit card information.
If you need to make a change before.
We will need to get the ticket back before
your departure date and make the change
as needed. If changes are permitted
there will be a fee assessed by the airline.
If you need to make a change after departure
and this is permitted, you need to bring
your ticket to the airline office or airport
at your destination and they will make the
change for you. There is a change
fee involved as well (usually $250) and
the same booking class will have to be available
to make this change. All of the above
changes are similar to what the airlines
will charge if you bought a ticket from
the directly. However typically the
airlines will not permit you to have your
ticket refunded - which in certain cases
we do offer (with the applicable penalty).
5.
Can I use someone else's credit card to
pay for a ticket?
Yes, but in that case you will have to send
a card authorization form to our company
signed by the card holder.
6.
Why does a price show however when I go
to book it tells me that
there is nothing available for that date?
Our search engine is different from other
search engines. We basically
show you the lowest rates that we have without
taking availability into account.
The next step is then to see if space is
available for that specific fare.
This way you know what the lowest fare in
the market is. If it is not available
you can now change dates to possibly get
this fare or simply select a higher fare.
-- How many times have you called an airline
and asked for a price for specific dates
of travel. When they quote you a price
they do not tell you that if you leave the
day before you may have saved $500. Wouldn't
it be nice to know this beforehand? We try
to do this.
7.
How do I contact you?
Please select the contact button at the
top of the page. This will have all
the information you will need to get in
touch with us. We are open Monday-Friday
9am to 6pm.
